Master Services Agreement for Virtual Assistant Agencies: What to Include (Customizable Template)

Introduction

A clear Master Services Agreement (MSA) is essential for Virtual Assistant Agencies engaging in multi-phase work, approvals, and handoffs. It sets expectations for both you and your clients, ensuring smooth collaboration. If you’re ready to streamline your processes and protect your agency, customize your Master Services Agreement now.

Legal Terms: What Matters Most for Virtual Assistant Agencies

IP Ownership and Use

• Ownership upon payment: Ensure that intellectual property (IP) rights transfer to your client only after full payment has been received. This protects your agency and incentivizes timely payment.
• AI usage restrictions: Clearly state that clients cannot use your work product to train AI models, safeguarding your creative output.
• Attribution rights: Define when you retain attribution for your work. Clarify your rights to showcase projects in your portfolio while also respecting the client's needs.

Revision Limits and Payment Milestones

• Round caps on revisions: Set a limit on the number of revisions included in the project fee. For example, offering three rounds of revisions can keep projects on track.
• Acceptance criteria: Outline what qualifies as acceptable work to minimize disputes and streamline feedback.
• Milestone schedule: Break the payment into milestones that align with project phases. This not only helps with cash flow but also keeps clients accountable.

Scope Creep and Change Orders

• Clear change order process: Define what constitutes a change request and how it should be documented. This prevents scope creep and keeps projects manageable.
• Pricing guidance: Offer suggestions for how additional work will be priced to maintain transparency.
• Impact on schedule: Include language that discusses how changes will affect the project timeline, ensuring everyone is on the same page.

Other Helpful Clauses for Virtual Assistant Agencies

• Portfolio rights: Make sure you include a clause that allows you to showcase the completed work in your portfolio, which is essential for attracting future clients.
• Confidentiality: A confidentiality clause can protect sensitive information shared during the collaboration, which helps maintain trust and security.

How Counsel Club Helps

Counsel Club re-imagines legal for startups, freelancers, and creative entrepreneurs. Our platform allows you to search for lawyer-drafted forms for startups, freelancers, content creators, and other creative entrepreneurs. Our platform guides you through modifications, both to the contract and the scope of work. Counsel Club has the most sophisticated drafting tool on the market, and it was designed and developed by lawyers. If you want more help, reach out to a Counsel Club lawyer through our Concierge program. Our legal agent, Amicus, was trained on proprietary legal data to be your best legal assistant. Finally, legal for today, that is fast, protective, and cost effective.

Questions to Ask Amicus

• What IP rights do I retain during and after the project?
• How should I handle client requests for revisions?
• What can I do if the project scope changes unexpectedly?

Closing CTA

Ready to streamline your client agreements? It's time to create your Master Services Agreement and pair it with Statements of Work (SOWs) to ensure clarity and collaboration. Customize your Master Services Agreement now.